Why most chatbots fail (and how we build differently)
Most website chatbots are fancy FAQ deflectors — they annoy visitors, hallucinate on pricing, and dump unqualified leads into an inbox that's already overflowing. Sales teams disable them within 90 days.
Ours qualify before they converse at length: budget, timeline, location, service need — then route hot leads to WhatsApp or a human with a one-line summary at the top. Low-intent questions get answered from your knowledge base; sensitive ones escalate immediately.
We ground responses in retrieval over your site, PDFs, and internal docs — not pure generative guessing. When confidence drops, the bot says "let me get a human" instead of inventing policy.