Question 1

How do you price engagements?

Accepted Answer

Most engagements fit one of three shapes — Launch, Grow, or Scale — see /pricing for starting points. Anything else is custom-priced after a 30-minute discovery call. We share a written proposal within 48 hours.

Question 2

Do you take a percentage of ad spend?

Accepted Answer

No. We quote fixed monthly retainers so our incentives stay clean and we don't drift toward 'spend more, regardless'.

Question 3

What's a typical engagement timeline?

Accepted Answer

Launch projects ship in 4-8 weeks. Grow / Scale retainers run month-to-month with 15 days' notice to cancel. Most teams see meaningful traction within the first 60 days.

Question 4

Where are you based?

Accepted Answer

Socialtrafic is headquartered in Aligarh, Uttar Pradesh, India, with engagements running across India and the diaspora.

Question 5

Do you sign NDAs?

Accepted Answer

Yes — we routinely sign mutual NDAs before sharing accounts or sensitive material. Send your template and we'll review it within 2 business days.

Question 6

Who actually owns the work?

Accepted Answer

On full payment, all final files and deliverables transfer to you. We retain the right to showcase non-confidential work in our portfolio unless you opt out in writing.

Question 7

Are you compliant with India's DPDP Act?

Accepted Answer

Yes — see our /dpdp page for how we operate as a Data Fiduciary and Data Processor under the Act.

Question 8

Do you write the copy?

Accepted Answer

We collaborate. Most projects use a hybrid model — we draft structure and hooks, you bring subject-matter expertise.

Question 9

Can we use our existing brand assets?

Accepted Answer

Absolutely. We can also lightly refresh them or fold a full rebrand into the project.

Question 10

Do you handle hosting?

Accepted Answer

We recommend Vercel for Next.js sites and a managed WordPress host otherwise. We set everything up; you own the accounts.

Question 11

How soon will I rank?

Accepted Answer

Realistically, 90 days for momentum on warm terms; 6–9 months for competitive head terms. We report leading indicators (impressions, CTR, indexation) weekly so you see traction before rankings move.

Question 12

Do you write the content?

Accepted Answer

We provide detailed briefs and can produce content end-to-end, or partner with your in-house team / writers.

Question 13

Do you film content?

Accepted Answer

We provide direction, shot lists and editing — production support is available across Delhi NCR / Aligarh or remote with your team.

Question 14

Which platforms do you cover?

Accepted Answer

We pick 1–2 platforms where your buyers actually are. Spreading thin is the fastest way to lose.

Question 15

What budget should I start with?

Accepted Answer

₹50k/month is the floor where Meta gets enough signal to learn. Below that, we usually recommend smaller paid tests + heavier organic.

Question 16

Do you make the creative?

Accepted Answer

We provide briefs, direction and selects. Production is either via your team, a partner studio, or our network.

Question 17

Do you run shopping / PMax?

Accepted Answer

Yes — with strict feed hygiene, asset groups by margin, and search-term reporting workarounds.

Question 18

What's a fair monthly fee?

Accepted Answer

It scales with spend and complexity. We quote a fixed monthly retainer (not %-of-spend) so incentives stay clean.

Question 19

Do we get full IP?

Accepted Answer

Yes — all final files and source assets transfer to you on payment.

Question 20

Can you handle a rebrand mid-flight?

Accepted Answer

Often, yes. We sequence so live campaigns can keep running while assets roll over.

Question 21

Do you also drive traffic to the landing page?

Accepted Answer

Yes — either as part of an ads engagement or via your existing channels. The page and follow-up system work standalone too.

Question 22

Can it integrate with my CRM?

Accepted Answer

Pretty much any modern CRM. We've shipped HubSpot, Zoho, Pipedrive, Salesforce, and Google Sheets pipelines.

Question 23

Will the content sound like AI?

Accepted Answer

No. We use AI for research and structure, but every paragraph is human-edited and run through your voice guide.

Question 24

Do you do video / podcast content?

Accepted Answer

Yes, often layered on top — one podcast episode can fuel a quarter of written and social content.

Question 25

Will it hallucinate?

Accepted Answer

We constrain to a retrieval index of your own content + escalation rules for anything sensitive. Worst case it routes to a human, not a wrong answer.

Question 26

Can it book meetings?

Accepted Answer

Yes — it can hand off to Calendly / Cal.com, or to a human reviewer first if you'd rather qualify.

Question 27

Native or cross-platform?

Accepted Answer

We usually recommend React Native or Flutter for speed and team economics. We go fully native (Swift / Kotlin) when the product needs deep platform integrations — and we'll tell you which fits before quoting.

Question 28

Do you maintain the app post-launch?

Accepted Answer

Yes — most clients move to a monthly maintenance + iteration retainer covering bug fixes, OS updates, store compliance and a steady release cadence.

Question 29

Do you film live action too?

Accepted Answer

Yes — via in-house direction in Delhi NCR / Aligarh or with vetted production partners across India. Editing, motion and post-production is always handled by our team.

Question 30

What's a fair starting scope?

Accepted Answer

Most clients start with a 4–6 week creative sprint (one brand film + 8–12 short-form cuts), then move to a monthly retainer once the test loop is dialled in.

Frequently asked questions

About working with us

Website design & development

SEO

Social media marketing

Meta ads

Google ads

Branding

Lead generation

Content marketing

AI chatbot & automation

App development

Graphics, video & animation